FAQ

FAQ

Do you offer cash on delivery?

Yes. Cash on delivery is available across all of Egypt. No card required.

How long does delivery take?

Orders are delivered within 5–7 working days from order confirmation.

How do I confirm my order?

After placing your order, our team will reach out via phone or WhatsApp to confirm your details before dispatch.

Can I exchange my order?

Exchanges are available in the case of manufacturing defects. Contact us within 24 hours of delivery with your order number and photos of the issue.

Can I return after accepting delivery?

We ask that you inspect your item carefully before accepting it from the courier. Once accepted, we are unable to process returns. If something isn’t right, let the courier know before signing off.

How do I find my size?

Visit our Size Guide for measurements by category, or WhatsApp us before ordering — we are happy to help.

Do you restock items?

Yes. Blanc is a basics brand, so our core pieces are restocked regularly rather than released as one-off limited drops — if something sells out, check back soon.

How can I contact you?

WhatsApp or call: +20 106 429 0427
Instagram: @sznmaison
Email: maisonszn@gmail.com